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Recurring Gifts not Appearing in Daily Email

Carol Grant

Hi all- I have a daily gift email that goes out and it hasn't been picking up the automated NXT recurring gift payments.

The gifts were charged on 10/1 which is the gift date and GL Post Date but they aren't committed until 10/3, the date modified on the gifts . I see there is a modified on or after date but I don't want any gift changes from previous months to appear in the daily gift list either. Any suggestions?

Here's an example of what I see in the Get Gift Details:

Gift Date: 2022-10-01T00:00:00

Posted Date: 2022-10-01T00:00:00

Date Added: 2022-10-01T11:53:59.34-04:00

Date Modified: 2022-10-03T12:36:55.791-04:00

13c953586bde15e687a37a54fa95c1bd-huge-im

84a1168b64360ee27442603f5e17c94c-huge-im

e6b3f5d7badd7ed67bd48536098c20e4-huge-im — List Gifts

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Thanks for any help,

Carol Grant

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Comments

Dan Snyder

@Carolyn Grant This is an issue I have had with NXT recurring gifts and I created this idea in the idea bank. Basically, the gift date and date added are static as the day of the transaction and date added is what is used in that added on filter. However, rarely if ever do we process online gifts on the same day they arrive so we often run into this issue as well.

I have other flows to add gift attributes to newly entered gifts and those have to be done manually for these gifts. Thankfully we only have a few and push renewing recurring donors to GiveCampus.