Complete Cover rollout - message to donors is wonky

Gail Vincent

I'm not sure who needs to see this, but the Payment Services presentation from bbcon showed a checkout message for the new Complete Cover program which doesn't make grammatical sense. The phrase “By giving extra” refers to Blackbaud, when it should refer to “you” (the donor). This could be solved by changing the sentence to something like “By giving extra, you can help them support us and other causes with free processing."

Crystal Bruce

@Gail Vincent thanks for bringing that to our attention! I'm passing along to the team.