Bank Feeds Error 403

When attempting to download transactions from our bank feed, we get the message - “Updating Error - we were sorry, there was a technical problem updating your account. Please try again later (Error 403)."

This has been going on all week. Does anyone know a way to get this working again?

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @James Barnes
    Best course of action will be to contact FE support and work with them. Sounds like they will need to loop in Yodlee to assist as the issue is on their end since it's persisting.