Showing CC info in Gift record

Joshua Morlan

Hi,

I'm working on a custom API integration for payments. In our latest test the accounting team noticed Credit Card info (last 4), card type, and auth code were all blank in the gift record. Including a screenshot, the right shows the successful transaction with card number and etc, the left shows the gift record with blank card type, card no, and auth code. How can we get this info saved into the gift record? Does this appear after POST transaction capture? Or maybe we need to POST Card Token?

Mina Mistry

Hi @Joshua Morlan

Thanks for the question. The Payments API endpoints will return these details - if you are using Blackbaud Checkout it will be returned from the Checkout transaction endpoint, else from the Transaction endpoint.

With regard to the gift record, can you confirm which API you are using to get data into your Blackbaud application?

Joshua Morlan

@Mina Mistry Hi Mina, I m using the Transaction Endpoint followed by v2/gifts (gft-gifts/v2/gifts) to add the gift record.

The gift record is where my client is interested in being able to see the CC info in, and it is missing from my screenshot when we performed a test purchase, however we didn't use the capture endpoint or tokenize the transaction so wondering if either of those are the reason that info is missing or if there is something else I need to do.

Anthony Gallo

@Joshua Morlan

We need the details when the gift is saved which you will get from Checkout as @Mina Mistry stated earlier. If we do not get that information then we do not populate those fields until they are requested in web view by clicking the “view secure information” button on the payment details tile. We can also only populate those details if we are provided a transaction ID, account token or both.

If Checkout is not being used then the only information we can get is approval code which again will not be populated until that button is clicked in web view.