Chart Organizers in FE NXT

Karen Avery
Karen Avery
Sixth Anniversary Name Dropper Participant Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

For the past couple of weeks, every time I try and open the chart organizers in FE NXT, all I get is the pulsating green circle. What gives?

Comments

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 December 2025 Monthly Challenge First Reply

    @Karen Avery Hi Karen, I'd like to give the community a chance to weigh in to see if this is an experience also shared with other users, but in the meantime, I'd like to direct you to Blackbaud's chat support as this might be an issue with your product that can be fixed by our support team. Thank you for posting!

  • Sylvia Cook
    Sylvia Cook
    Kudos 5 Fifth Anniversary Name Dropper Participant

    @Karen Avery I haven't been experiencing any issues with Chart Organizer. Hopefully, support can solve your problem. Probably a “clear cookies” issue.

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