Broken documentation link

On the GetDuplicateSearchResults API page, there is a link through to the collection of duplicate search objects that leads to a 404 page.

Response 200 OK

The response body contains a collection of duplicate search result entities.

The link given:

should point to this url:

(Actually it looks like the collection link is also incorrect)

Comments

  • Alex Wong
    Alex Wong Community All-Star
    Ninth Anniversary Kudos 5 Facilitator 3 bbcon 2025 Attendee Badge

    @David Zeidman
    I have posted on documentation error before and was told to open a support ticket to get it fixed

  • @Alex Wong Interestingly the site says to post any issues with documentation here so that is why I did that. Did seem a bit random

  • Alex Wong
    Alex Wong Community All-Star
    Ninth Anniversary Kudos 5 Facilitator 3 bbcon 2025 Attendee Badge

    @David Zeidman
    I'm not surprised lol

    I have been saying to our account rep that there needs to be a separate support desk for API related.

  • @Alex Wong:

    @David Zeidman
    I have posted on documentation error before and was told to open a support ticket to get it fixed

    I have gone ahead and done that. I am pretty sure that there used to be a feedback button on the documentation pages so that you could report these kind of things…

  • Michael Tims
    Michael Tims Blackbaud Employee
    Sixth Anniversary Kudos 2 Name Dropper Participant

    @David Zeidman - Thanks for spotting this broken link! I have logged a bug for the SKY API Team to fix the broken link. For entity reference links that are broken, it is fine to post to the community like this and a team member will usually see it to log a bug and get it fixed. If you don't see a response within a week, or the documentation issue is for a particular product, it may be best to then log through Blackbaud Support. Thank you!

  • Lindsey Rix
    Lindsey Rix Blackbaud Employee
    Tenth Anniversary Kudos 3 Name Dropper Participant

    @David Zeidman Hey all, just wanted to let you know that we released a fix so that these links work again. Thanks again for bringing it to our attention.