Issue calling to payment endpoint of https://payments.blackbaud.com/WebMethods/PaymentServices.ashx?t failed with requirement for grecaptchav3response

Joe Huang

Hello everyone,

I am reaching out to seek some help on failures we encountered after Blackbaud implemented recaptcha in Blackbaud checkout.

We call the payment form using the SecureCheckout function defined in paymentcore-min.js.

We use the handleCheckoutComplete callback to retrieve the transaction token. Ex:

const handleCheckoutComplete = (e, token) => {

//parse checkout data and make request to API to confirm transaction

if(token) {

$('#blackbaudToken').val(token);

setTimeout(() => { $('#blackbaudFinalizeForm').submit(); }, 1000);

}

}

var bbcheckout = new SecureCheckout(handleCheckoutComplete, handleCheckoutError, handleCheckoutCancelled, handleCheckoutLoaded);

bbcheckout.processCardNotPresent(checkoutData);

We have several integrations/custom donation forms that will bring up Blackbaud checkout pop-up for donors to put in billing information and submit for transaction approval, then

https://payments.blackbaud.com/WebMethods/PaymentServices.ashx?t

end point was called. This was originally called as part of BBIS form checkout process

We then found out our integrations failed because the end point now requires a field called “grecaptchav3response” to be sent along for approval. the response was 200 but replied with "msg": "reCAPTCHA response required."

the transactions were in BBMS then reverted due to incomplete checkout process.

We call this end point in the backend, so it is hard to retrieve recaptcha user response at the submission time.

Does anyone experience similar issue? I was trying to reach out to support but was told they were not familiar with this endpoint and can't provide any documentation.

Or any different checkout methods or calls I could try for the checkout process?

If anyone had similar issue or any information/strategy that how we can possibly solve the issue, that would be greatly appreciated.

Thanks very much in advance.

Joe