Has anyone had issues today entering invoices?

Jessica Cordonnier

gives an error, that the distribution does not equal 100%, but amounts show it is.

Tara Makas

@Jessica Cordonnier
We are having the same issue as well.

Accounts Payable

@Jessica Cordonnier
Having the same issue

Christopher Hafer

@Jessica Cordonnier
Same here. I'm trying to reach out to support, but it appears they're down too.

Hallie Hurwitz

@Jessica Cordonnier Hello - Can you please contact support and file an issue for this? I'll make sure we take a look at it ASAP once we have additional information.

Thank you.

Linda Poenitzsch

@Jessica Cordonnier
We are getting the same error message too. And I do not see anything yet on Blackbaud Status.

Debbie Jackson

@Jessica Cordonnier

We have been having this issue since late yesterday. Is BB aware?

Christopher Hafer

@Debbie Jackson
I've reached out to Blackbaud support and finally go through to open a ticket. They're aware of the issue and confirmed that they've already received several support requests about it.

Christopher Hafer

@Jessica Cordonnier
The current (best) workaround to enter invoices is to use database view while they work on the issue within NXT (web view).

Hallie Hurwitz

The issue should be resolved now. Thank you all for bringing it to our attention.