new and sudden errors

Brian Pugh
Brian Pugh
Ninth Anniversary Kudos 1 Name Dropper Facilitator 1
in SKY Developer General Discussions

Yesterday, I started to receive the following message when making any call:

Message details

Exception: Request failed for https://api.sky.blackbaud.com returned code 429. Truncated server response: "Limited by error rate" (use muteHttpExceptions option to examine full response)

And this one: Completed with errors

- We received an error from blackbaud.com (429) show response
"Limited by error rate"


What do they mean and what might I do about them?

Thanks for any help you can provide.

Brian

Comments

  • David Zeidman
    David Zeidman
    Tenth Anniversary Kudos 2 Name Dropper Participant

    @Brian Pugh A 429 error means that you are sending messages to Sky API too quickly and your calls are being throttled. You should read this article as to what it means and how to resolve it:

    David


  • Steven Cinquegrana
    Steven Cinquegrana
    Ninth Anniversary Kudos 2 Name Dropper Participant

    @Brian Pugh just in case you're using .NET, our SKYLib•NET code library implements what we've dubbed Adaptive Rate-Limit Management (ARLM) to automatically detect call rate limiting and tune your application's call rate accordingly for the best performance.

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