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new and sudden errors

Brian Pugh

Yesterday, I started to receive the following message when making any call:

Message details
Exception: Request failed for https://api.sky.blackbaud.com returned code 429. Truncated server response: "Limited by error rate" (use muteHttpExceptions option to examine full response)

And this one: Completed with errors
- We received an error from blackbaud.com (429) show response
"Limited by error rate"

What do they mean and what might I do about them?

Thanks for any help you can provide.

Brian

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Comments

David Zeidman

@Brian Pugh A 429 error means that you are sending messages to Sky API too quickly and your calls are being throttled. You should read this article as to what it means and how to resolve it:

David

Steven Cinquegrana

@Brian Pugh just in case you're using .NET, our SKYLib•NET code library implements what we've dubbed Adaptive Rate-Limit Management (ARLM) to automatically detect call rate limiting and tune your application's call rate accordingly for the best performance.