payment api Test -- User not entitled to perform back office payments

Muthusamy Nellaiappan

[{"message":"The user is not entitled to perform back office payments.","error_name":"UserNotEntitledForBackOfficePayments","error_code":23,"raw_message":"The user is not entitled to perform back office payments."}]

While trying to test payment , I am getting this error, I am using Test-does not charge environment only .

Please help me to understand the above error.

Erik Leaver

@Muthusamy Nellaiappan Knowlegebase has documentation on this error & outlines next steps:

Answer:

If your organization is using the Blackbaud SKY Payments API and would like access to process back-office or MOTO transactions for SCA exemptions, please Contact Support and reference this article as well as provide a response to the following question:

What features of your application or what capabilities do you offer that you need approval for SCA exemption?