BBMS calls when authorized with SKY Developer Cohort are returning 500

Hi there,

We have tested our API calls to BBMS with my user that has had access to the Cohort environment for a while without any issues.

As of late, this has stopped working and I receive 500 errors for some reason.

For example, when I try out the configuration list endpoint in the Sky Developer Console, I receive the following:

fbdae23f101ef7ad1c50b4a59a692254-huge-im

Is anyone else running into this problem? How do I get this fixed?

Thanks,

Dylan Hochreiter

Comments

  • Chris Rodgers
    Chris Rodgers Blackbaud Employee
    Ninth Anniversary Kudos 2 Name Dropper Participant

    Hi @Dylan Hochreiter, I saw your question regarding this in the SKY API inbox, and I was looking into this yesterday. Sorry for the delayed response. You are correct that there is currently an issue with the Payments functionality in the SKY Developer Cohort environment; there isn't a workaround on your side, unfortunately. We're working with our Payments team to resolve the issue. I will follow up once the issue is resolved.

  • @Chris Rodgers Hi Chris, makes sense to me.

    I wasn't sure if it was an issue just with my account or for the Sky Developer Cohort environment in general.

    Thanks for the feedback!

  • Hi @Chris Rodgers, following up on this as the issue with the Cohort account is still happening.

    Do we have an ETA as to when this will be fixed?

  • Chris Rodgers
    Chris Rodgers Blackbaud Employee
    Ninth Anniversary Kudos 2 Name Dropper Participant

    @Dylan Hochreiter, our Payments team resolved this issue with the Payments API in the SKY Developer Cohort this morning. Let me know if you encounter any additional issues.