Issues with Bank of America Payee Positive Pay

Rachel Frazier

Has anyone implemented BOA “Payee” Positive Pay successfully? We currently have Positive Pay, but need to implement Payee Positive Pay. Unfortunately, font size on the checks needs to be 12pt and FE only allows 10pt at the most. Has anyone found a workaround for this? Or, have you found that the 10pt font has worked ok?

JoAnne Thielen

@Rachel Liberati we get some name mismatches in our positive pay. I wonder if that is due to the font issue you are referencing? So far, we have not been able to tie it to anything specific.

Rachel Frazier

@JoAnne Thielen do you use Bank of America? If so, that could be the case. I think some other banks may have similar requirements though as well.

Selena Weiss

@Rachel Liberati
We use BOA Payee Positive Pay and the font size has not been an issue for us.