Unable to change a filter

Kendall Ostendorff
Kendall Ostendorff
Name Dropper First Anniversary Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

I am trying to process a payment that is due two weeks from now. When I try to change the filter from “Due date is on or before today” to At Any Time, it does not change and the invoice I am trying to pay does not show up.

d9a18cbce2e4956d507de7dcee026f6b-huge-im

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Kendall Ostendorff
    you can also see this filter on the Pay invoices tile in webview before this screen. Have you tried updating it there before clicking process payments and picking the checks?

  • Kendall Ostendorff
    Kendall Ostendorff
    Name Dropper First Anniversary Facilitator 1

    @Kevin Brazell

    I think I may have just figured the problem out. I needed to change the filter to “Before” and put the date I needed. It's the first time I used NXT to process payments. Thank you for responding!

Categories