Blackbaud CRM donations via SKY API

Mike Metcalf

Has anyone used SKY API to accept donations into Blackbaud CRM? We're trying to get away from BBIS, but are having trouble figuring out how to build a donation form outside of BBIS.

Eleanor Nardozzi

@Mike Metcalf
Following this, the recent BB update has crashed our internal ability for cc processing, so very interested in this answer.

Mina Mistry

Hi @Mike Metcalf

Many customers have built custom forms/applications to process payments through the SKY Payments API (using their existing BBMS accounts). Those donation/payment records can then be pushed to BBCRM via the BBCRM API.

We are happy to provide more assistance to help you get started. Let us know more about what you are looking to achieve and what specific questions you have?

Thanks

Mina

Mike Metcalf

@Mina Mistry
Thanks for the reply Mina. I really enjoyed your session from BBDEV Days last year on this very topic. The challenge I have is that all documentation for BBCRM API is no longer available. All of the links for BBCRM API now just point to SKY API.

We've been successful building a custom form to process payments through SKY Payments API using our existing BBMS account. There doesn't seem to be an endpoint in SKY API that would allow us to send those transactions to an enhanced revenue batch in BBCRM. Any help you can provide to get us started is greatly appreciated.

Erik Leaver

@Mike Metcalf Sorry about the broken links to the REST & SOAP APIs. Working on getting that documentation updated. In the meantime, here they are:

REST APIs: https://bbcrm.developer.azure-api.net/

SOAP APIs: https://webfiles-sc1.blackbaud.com/files/support/guides/infinitytechref/infrefversions-developer-help.htm.

Erik Leaver

@Mike Metcalf The BBCRM team pointed me to this SKY API endpoint, “Create a Batch Revenue Row”. It's under Admin which is not where I was looking for this!

Mike Metcalf

@Erik Leaver, Thanks so much for this. I would never have looked under Admin for revenue batch-related endpoints and the API reference search doesn't go across modules. Thanks again to you and the BBCRM team for this very important clue.