Missing Reports in FE NXT

Roberta A. Gilbert

We have several years of financial, budget, and GL reports saved and tagged by FY. They all were accessible in NXT until this week. Now the pagination is gone from the report lists so I only see 1 page, and the GL year tags and filters seem to be broken, since searching for any one year pulls up reports from several years at random. . I also only see reports going back to 2023 (instead of 2017!), and of the ones I can see, most of them do not conform to the filters and tags I used in the Report Search.

I no longer have the option to pull up reports in the Database, so where are the rest of our reports?? I go back and view prior year reports all the time - I also use them as models for creating new ones. It's not just old reports either - most of my FY 23 and 24 reports have disappeared too.

Roberta A. Gilbert

Some clarification: Some of our older reports are still there but they come up randomly when you search for only one year tag. The GL Activity reports show up even more randomly, sometimes the one page I can see has different reports listed from other times I search. Not sure what happened - I was able to call up anything before, and my filters and tags were honored.

Nikki Baldwin

@Roberta A Gilbert, this is definitely an odd issue that's just come up for you – while I hope that others would not be having the same issue, thank you for sharing to see if there are more that are experiencing this. If you haven't already, please initiate a support case so we can get to the bottom of this!

Roberta A. Gilbert

@Nikki Baldwin
The reports seem to be back. They disappeared for about 2 days, and just as mysteriously, thankfully re-appeared. I'll let you know if it happens again.