Report scheduler report link does not have a file type

Sylvia Cook

I just recently tried the report scheduler and tested it out. The email has a link to download but when I click, it downloads a file with no file type. I had to edit it to add the .pdf and then I could open it. Is there a reason for that? I can find anything in the setup to default files to pdf.

I did see where other people said it would be nice to send the report in Excel, which I agree. I also agree that emailing to non-FENXT emails would be beneficial. I voted in the idea bank on these already.

mark allen

@Sylvia Cooklogin miocado
The report scheduler isn't automatically appending the file extension, which might be due to the default configuration. To fix this, check the report settings for the file format option and ensure it’s set to PDF or the desired format. If it’s not available, you may need to manually adjust the file extension when downloading, or look for any updates regarding this feature.

Hope that helps!

Sylvia Cook

@mark allen
Thanks for the update. I don't see anywhere to select which report format to use. I guess that means I do not have that yet. I will have to wait before using the report scheduler as the users will not appreciate the extra step of adding the extension.