highlight_id was not valid - error message

Hi

Often I'm getting this error message “highlight_id was not valid” when I use the Highlights endpoint.

ex: school/v1/athletics/highlights/highlight_id

The highlight_id is fetched seconds before the call using the Schedule endpoint.

ex: school/v1/athletics/schedules?school_year=2024-2025

Is there a way to know which highlight_id(s) are not valid and why is this happening?

Error details:

"errors": [

{

"message": "highlight_id was not valid.",

"error_code": 400,

"error_name": "highlight_id was not valid.",

"raw_message": ""

}

]

Comments

  • Todd DeSchuiteneer
    Todd DeSchuiteneer Blackbaud Employee
    Tenth Anniversary Kudos 2 Name Dropper Participant

    @Simon Noakes I'm sorry to hear you are running into this error. I've not run into this one before but I would like to troubleshoot this a bit further with you. I am a member of the support team and I will reach out through a ticket I will create shortly to get more details from you.