Accounts by month dashboard

Tonia Lorenz
Tonia Lorenz
in Blackbaud Financial Edge NXT® General Discussions

I have found that the “Accounts by Month” dashboard does not show full data. It excludes any actual data, where there is not a budget against it. So it only includes actuals vs budget data that is > $0. But we need to see ALL actual data, whether or not there was a budget against it. How can this be remedied? I welcome your help and suggestions.

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Tonia Lorenz
    at best you'll need to contact support so they can look into it, and see if the back end can be updated or not. Means you're not going to get it fixed anytime soon , assuming it can be fixed. But that's what will be needed to start the process.

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