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Power Automate Cloud Can't Reach oauth.sky.blackbaud.com/token – UnresolvableHostName

Heather Ravenscroft

I'm setting up a Power Automate Cloud flow to authenticate with the Blackbaud SKY API using client credentials (https://oauth.sky.blackbaud.com/token), but the HTTP action fails with:

"The provided host name 'oauth.sky.blackbaud.com' could not be resolved."

Is this a known limitation with Microsoft cloud or a Blackbaud firewall issue?
Does anyone have a working cloud automation flow for this scenario, or know if any additional allow-listing or tenant configuration is needed?

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Comments

Carol Grant

@Heather Ravenscroft
There is another way to Get Started using Power Automate. You need to create a developer account in Sky Developer then connect Power Automate in the Marketplace to access your Blackbaud data.

The instructions are here:

Heather Ravenscroft

@Carol Grant Thanks so much. It looks like I don't actually need Automate to connect for my purposes. I am trying to create an Executive Dashboard with visualizations for our ED. It seems like PowerBI actually connects directly and we can make visualizations this way that refresh on a schedule. Thank you for the link to the resources, I found a tutorial here:

Alex Wong

@Heather Ravenscroft
while you can use power bi unofficial custom connector to get some data to create custom report and dashboard, it has 2 main drawbacks:

you need to setup a gateway for cloud based refresh/autorefresh
the custom power bi connector doesn't have all the fields that can be available in other means (i.e. query api)