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ACH Files and Payment Remittances

Jodi Moore

The ACH and Payment Remittance Files no longer automatically show up in the downloads folder once processed. If I don't immediately click on the new pop-up notifications, they disappear. This either needs to be fixed or scrap the “new and improved” process.

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Comments

Kevin Brazell

@Jodi Moore
I was reading the update, and it seems the finished checks or efts, should have a notification, the little bell in the top right, and you're able to download the eft file there once completed. Do you see them there?

Jodi Moore

@Kevin Brazell
Yes, but if you don't select them in a timely manner, they're gone. Previously, the ACH payment remittance checks and bank upload file automatically downloaded into your Downloads file.

Wanda Irwin

@Jodi Moore
That happened to my ACH file for my EFTs and then it showed up the next day in my downloads. It's now happening to my check file. I used to have to export the file and then print. It was handy to have the starting and ending numbers so I could verify the numbers. I hope I don't have to void and reissue my checks like I did my EFTs.

Wanda Irwin

@Kevin Brazell Thank you for the tip about the little bell. I did find my download there!

Robin Last

@Kevin Brazell
Thank you. It was there from yesterday. So frustrating. And I spent an hour on the Chat with no results. I did not need to reprint my EFT's. Just the notebook file. What do you call that thing you send to the bank, btw?

Kevin Brazell

@Robin Last for EFT's the file is called a NACHA file. extension should be .ACH

Robin Last

@Kevin Brazell
NACHA, naturally. LOL I have been doing this for over a year and didn't know what to call it.