Trial balance Beginning and ending for asset depreciation accounts

Lindsey Palazzi

We noticed from April to May that our trail balance beginning and ending balance had changed on our asset depreciation accounts. Our beginning balance for the year has matched our audited ending balance from last year. When we found this has happened, I also noticed it changed back MULTIPLE years. Has anyone ran into this yet? We have a ticket open but it seems there was a huge glitch in BB that could change years back of TB beginning and ending specifically to deprecation asset GL accounts.

Roopa Shivaprasad

@Lindsey Palazzi – Applies to this case ONLY : If your accounts have multiple segments, AND the fund is set to “preserve detail” = YES on the segment, make sure the net asset accounts for all combinations of segment values preserving details. Suppose you created a new segment value and a new depreciation expense account for the segment recently, make sure to create the net assets too - otherwise the net assets will not know where to close to. Worth ensuring this is done IF you are preserving detail on segments on the fund settings since the system will not tell you if you fail to create a net asset account.

Aside it seems odd that the situation popped up and you have a ticket. Especially if you are not preserving detail on segments! I am curious to hear the status as well with support. Any updates?