1 Of 7 - EOY Series: Getting Help When You Need It

Rachel Shields

Preparing for End of Year?  We can help!  This year we're launching a 7-part blog series that will give you all the information you need in order to plan and build a successful EOY Campaign.


This first blog post is a refresher on where to get help when you need it.  Whether you're a fan of self-service resources, or you prefer to seek out assistance from our awesome Support Team, we've got them listed for you below.


Did you know you have the ability to search tons of product articles, user guides, and videos within our Knowledgebase?  A wealth of information is waiting for you at the click of a button! 


Need a little extra advice, suggestions, or just want to bounce some ideas off of your peers?  Check out the Luminate Online Community discussions!  There's a good chance someone has the same question or perhaps another member can provide a different perspective that might be helpful to you. 


The Luminate Customer Support team is available Monday - Friday 8:30 AM to 8 PM ET. (9 AM - 6 PM ET for Chat) We also offer after-hours support for mission-critical issues 24 hours a day, 7 days a week.  If you've got a technical problem, don't hesitate to reach out!  Phone toll-free: 1-888-528-9501 option 3.