Update: Action Required For Existing TeamRaiser Integrations With Facebook Fundraising

John Miller

 
As mentioned previously, Facebook is rolling out improvements to their management and security for use of their fundraising platform. If you currently integrate with Facebook Fundraising, make your updates for Facebook as soon as possible to avoid interruption.
 
When do I need to make updates? We encourage you to begin making updates by September 15^th so that Facebook has time to verify and approve your submissions before Facebook implements their new requirements on September 30^th. After September 30^th, participants who try to create a new Facebook Fundraiser will be unable to connect. 
 
What do I need to do? Because these are Facebook updates, all actions are within Facebook’s tools. No action is needed in TeamRaiser. For guidance, see Required Updates for Existing Facebook-TeamRaiser Integrations. 
 
What if we can’t access our organization’s app? If you no longer have the Facebook credentials for your organization’s Facebook app, you must recover access to that app before you can complete Facebook’s new requirements. See Regain Admin Access to your Facebook app.