Preview the new Knowledgebase!

Shannon Emery

We are very excited to announce that we have entered the beta testing stage for our brand new Knowledgebase!



What’s new and exciting about Knowledgebase?



-No more login! You no longer have to log in to www.blackbaud.com to search for answers.

-Knowledgebase now includes product documentation and YouTube videos in addition to articles.

-Knowledgebase is now powered with better search capabilities – use keywords, phrases, filters and search suggestions you as type.



We’d like to invite you to test the new Knowledgebase and share your feedback. Are you ready to check it out? It’s easy as pie!

1. Go to our new Knowledgebase Preview Page: https://www.blackbaud.com/knowledgebase/kbpreview.aspx
2. Click the Knowledgebase Help button for instructions, tips and tricks.
3. Click the Knowledgebase Preview button.
4. Click the Knowledgebase Survey button to let us know what you think. Your feedback is important so take the survey as often as you’d like. We review all feedback so we know where to improve.

Please contact me if you have any questions or need assistance during this process. We’re excited to move forward with our new Knowledgebase and hope you are too!