Enhancements to the Help Experience for Blackbaud Raiser’s Edge NXT®

Alyssa Maslankowski

These enhancements are coming soon!To make it easier for you to consume help resources, we’re updating the look and feel of our in-product help and adding in support for assistive technology users. Some examples of accessibility updates include:

• The help icon will be keyboard-navigable and visible to assistive technology tools such as screen readers.

• The contrast of the help icon and sub-headers in the help window will now meet web accessibility requirements.

• Feedback form inputs will now be labeled for screen readers.

Help button

Now, you access help using the green help button next to your Blackbaud account name. Soon, you will access help in a similar location using a smaller and more accessible help button.







Help window size

The help will be slightly larger and with a new color. Visual styles will be the same across your Blackbaud solutions.







Help content styles

Icons will feature a more targeted approach and contrast between notes and tips. The introduction of nested subheadings will improve scanning and help you understand the hierarchy of content.