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What's New In Blackbaud Raiser's Edge NXT® — April 8, 2025

Alyssa Maslankowski

Here are the latest changes in Blackbaud Raiser's Edge NXT for April 8, 2025.

Introducing the Raiser’s Edge NXT Resource Center!
Allow event registrants to pay later and additional Events enhancements
Limit query outputs
New Prospect Insights Pro wealth data available
Customize the Home page
Use Standard reports in web view

Introducing the Raiser’s Edge NXT Resource Center!

This new tool consolidates all your resources in one place. With the search functionality, you can easily find articles, help documentation, and trainings. The Resource Center displays the latest content, including newly released features and trending topics, to help you level up your skills with thought leadership, tips & tricks, and tools to boost your knowledge.

Whether you're new to Raiser’s Edge NXT, new to your organization, or just need to refresh your skills, you can follow our guided onboarding experience and leverage basic resources to get started.

Allow event registrants to pay later and additional Events enhancements

You can now allow event registrants to choose to pay later when they register, such as registrants who want to pay at the event or sponsors who want to be invoiced before they make payments.

From the Get started tab on the event registration form designer, select Include pay later option for registration fees under Payment options.

With this update, you can now also:

Update the appearance of payment buttons on the event registration form designer.
Link a pledge or pledge payment to an event participant.
Add the Payments Balance column from Events, Overview to view outstanding fees for an event.

For more information, see Payment Options.

Limit query outputs

You can now limit your static query’s output to a specific number of records. For more information, see Record processing.

New Prospect Insights Pro wealth data available

To provide a more complete picture of a prospect's assets, Prospect Insights Pro now includes information about prospects' business ownership and securities when available. For more information, see Giving indicators.

Customize the Home page

Personalize your Raiser's Edge NXT Home page with essential info, tiles, links, and SKY add-ins for a tailored experience every time you log in. Learn how with the Customize the Home Page tutorial.

Use Standard reports in web view

You can now use Standard reports in web view to view, edit, export, and run supported reports in Raiser’s Edge NXT. For example, you can use reports to track the effectiveness of your actions or to identify details about constituent giving.

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Comments

Karen Diener

How is the resource center different than the Community, or the knowledgebase?

It seems that there are now three official sources for product information from Blackbaud, which causes more friction when users are trying to troubleshoot issues or learn about product functionality.

Ryan Cook

Hey @Karen Diener,

Thanks for checking out the new Resource Center! We created this tool based on customer feedback asking for us to make it easier for you to find what you need without the hassle of looking in multiple locations. Right now, it focuses on Raiser's Edge NXT and brings together various resources from Blackbaud into one spot.

You'll find an improved search feature that zeroes in on Raiser's Edge NXT content, including articles, product documentation, and trainings from Blackbaud University. We've also curated some top topics your peers are looking for, added links to resources like Product Update Briefings to keep you up-to-date, and included essential training for your day-to-day tasks.

The community is still the best place to chat with your peers, and the “What's New” product help file (available via this link, and also on the Resource Center) is the authoritative location for release information. The RE NXT Resource Center should help answer the question, "Where do I go to learn more about this feature?", or “Where can I find the latest and greatest best practices.”

I hope this helps, and thanks again!

Ryan

Karen Diener

Thanks for the reply, Ryan. Does this mean that the knowledgebase is being phased out?

Ryan Cook

I'm glad to see the love/concern for Knowledgebase! We are not phasing it out, as it's still a great place to locate articles for all/multiple products and is available without needing to log in. The resource center's search being behind the password does allow us to try out some new/different features - like filtering only on a specific product or displaying training information in the results - to help enhance the search experience and make it a bit easier to navigate for users that only work within the one product.

Thanks!

Ryan