Back-to-school Helpful Information For Your Families

Emilie Thomson

Do your parents ever ask you if there is an app for onCampus? When parents ask this, it’s important to understand what they really want to achieve. Is it offline access for grades or directories that they want, or is it really that they want an icon button on their phone to touch to get them into the parent portal quickly? If the answer is about quick and easy access, then help them jump the technology hurdle and teach them how to make a shortcut on their homescreen. Thanks to an example created by Betsy Sidebottom, Campus Communications Director from Ashley Hall, we are sharing out a generic instruction sheet that you can provide to your families with a few edits. Other topics included are ‘How to view your child’s schedule,’ How to import school calendars,’ and ‘How to sign up for email and text notifications.’ Check it out below.


We'd love to expand this content!  If you have samples you want to share, or suggestions for other common quick instructions, send them to k-12customersuccess@blackbaud.com.

Jennifer Welch

This was great!

Meredith Josef

Very helpful thank you!