If you've been managing student billing for any length of time, you know the drill. A family overpays. A student withdraws. Someone needs their money back. And instead of doing something that sounds as simple as "issuing a refund," you've had to create an offsetting charge — which, let's be honest, makes zero sense to the…
At Blackbaud, we believe education is at an inflection point. For decades, school technology has primarily acted as a system of record—capturing data, storing information, and helping you manage operations. But today, schools are being asked to do more with less: serve more families, manage more complexity, and deliver…
Hi - I am not sure who to escalate this to but at this point we are desperate for an answer and are getting nowhere with Support. We submitted a request on 5/5 to have our FA application fees changed from Parent to School. Apparently, that toggle is no longer available to clients. I have now chatted several times since as…
We are looking for a way to link a current assignment inside the description of a new assignment. We have tried using the uRL for the assignment as the link address, but we get a 404 forbidden code. Is this possible?
The bbdevdays 2026 session lineup is live! bbdevdays is your gateway to finding new ways to extend your Blackbaud solutions, learn new skills, and build your community. bbdevdays 2026 includes a growing set of sessions for K–12 schools focused on automation, reporting, and making better use of school data. This year’s…
Is anyone else having issues with allowing students to resume/extend dates for assignments? Since the Proctor tab was added, I've had more teachers with issues than in the entire year. They can see the options on the proctor tab, they set to extend due date or allow resubmit, but the student isn't able to do anything. The…
Here are all the latest new features for Blackbaud's Education management solutions! To access information about this release, use the following links: What’s New What's Recent Help Center
Hello! A significant percentage of our graduating classes enter after 9th grade; we only include our own courses on our transcripts. We are looking for a way to share progress towards graduation requirements with advisors to assist in the course planning process; it's easy to share an unofficial transcript for those who…
Hi all, Teachers are looking for the ability to grade assignments at the end of the semester without the students able to submit new work. If we set a marking period to end on 5/18 but the grading period to end on 5/21, will teachers still be able to access and updated the gradebook between 5/18 and 5/21? If this isn't the…
I need to implement a new scheduling rule where students can't be scheduled for both 4th and 5th blocks only either or. How do I do that? Thank you!
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