Hi, Anyone else have an issue where a large swath of community users (about a 1/3 of them) cannot update their own emergency contacts within their profile? When they attempt to, the pop-up that normally appears does not, and the portal page grays out and freezes, rendering the page useless. We have seen this behavior with…
My school is exploring including attendance for academic groups, broken down by class on the report card. While exploring the system capabilities around this we discovered that currently, if you check the box to show any attendance information on the report card, a line item is added above with the total absences. My team…
I just ran into an issue with some of our users and wanted to see if I am missing something on our end (or if I missed an update). Several of my users with access to the student profile (attendance manager, for example) no longer have an emergency contact tile on the student profile page. We think this happened within the…
To make life a bit easier at the end of the year, we have changed our Blackbaud "school year" to run from June 9 to June 8. The Blackbaud school year had previously ended on the last day of the spring semester grade plan. An unanticipated consequence of this change is that the Expected Graduation date that now appears on…
When a parent selects Make Payment in either the current bill or statement section of the billing portal, is there no way for them to select which charge(s) the payment is to be applied to?
As we start planning for the K-12 User Conference coming up in July— we want your voice front and center! What topics would you be most excited to see on the agenda? Share one or two session ideas, and tell us why they’d be valuable for your school or role. Tracks & Ideas to get you started Admissions & Enrollment (yield,…
Grading season can be stressful, especially when calculated grades don’t match expectations or formulas seem confusing. Whether you’re a teacher, administrator, or support staff, this guide will help you quickly identify and resolve common grading calculation issues in your Learning Management System (LMS). Check out the…
Here are all the latest new features for Blackbaud's Education management solutions! To access information about this release, use the following links: What’s New What's Recent Help Center
Enrollment season is in full swing, and we have even more important information to share with you to help make this the best one yet! Leveraging the various tools available to you can be a major benefit to helping you navigate the typically fast-paced enrollment season. To help with that goal, we’re hosting the…
How Our Community Is Coming Together Through Technology At Blackbaud, we believe in building a vibrant school community where every connection, conversation, and improvement matters. The November 2025 Product Update Briefing is more than just a list of new features—it's a reflection of our shared commitment to supporting…
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The Blackbaud Product Update Briefings badge is back and here for a limited time! The Product Update Briefings kick off November 18 and go through November 20th. Sign up here to watch the sessions for the product(s) you own and/or are interested in learning more about for an overview of the new features we’ve launched in…
