Job Opening - Manager, Development Analytics (NYC Area)

Jason Guan

Click here to apply → https://hss.wd1.myworkdayjobs.com/en-US/HSS_Careers/job/New-York-NY/Manager--Development-Analytics_JR2025-102695

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Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
 
If this describes you then let’s talk!
 
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $79,500.00 - $121,125.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

HOSPITAL FOR SPECIAL SURGERY 

POSITION DESCRIPTION 

TITLE: Manager, Development Analytics 

REPORTS TO: Director, Development Operations 

POSITION OVERVIEW:  

The Manager of Development Analytics is a strategic partner within the Hospital for Special Surgery Development team, responsible for transforming data into actionable intelligence that drives fundraising performance and growth. This role leads the development of data-driven strategies across the department, ensuring that analytics are seamlessly integrated into decision-making at every level. The Manager, in partnership with HSS Data, oversees Development’s reporting platforms and data warehouse, ensuring tools like Tableau, Alteryx, deliver reliable, timely, and meaningful insights. This position reports to the Director of Development Operations. 

This role is primarily remote, with flexibility to work from our New York City office when business needs or team collaboration require in-person presence. 

DUTIES AND RESPONSIBILITIES: 

• Partner with Development leadership and frontline staff to design and deliver data-driven strategies, providing actionable insights that strengthen prospect identification, donor engagement, campaign planning, and fundraising performance. 
• Collaborating with HSS Data, lead the development and maintenance of the department’s data warehouse, ensuring data quality, system integrity, and integration between Raiser’s Edge NXT, the data warehouse, Tableau, and Alteryx. 
• Create and manage dynamic reporting tools, dashboards, and visualizations to monitor fundraising metrics, donor behaviors, and prospect pipelines, aligning analytics with institutional priorities and KPIs. 
• Conduct prospect and donor data analysis, predictive modeling, segmentation, and forecasting to support donor acquisition, retention, and revenue growth efforts. 
• Provide benchmarking analysis and performance evaluations to measure the effectiveness of fundraising programs and recommend strategies for improvement. 
• Build and nurture a culture of data-driven decision making through training, consultation, and proactive support to Development colleagues at all levels. 
• Participation in the creation, implementation and compliance of data governance policies, collaborating closely with Development team members, IT, and CAMP to ensure data security, consistency, and best practices across all systems. 
• Stay informed on emerging trends and technologies in fundraising analytics, bringing forward innovative solutions to advance the department’s philanthropic goals. 

EDUCATION AND EXPERIENCE: 

• Bachelor’s degree required; degree in data science, statistics, business analytics, information management or a related field preferred. 
• Proficiency in data analysis languages such as SQL, Python, and R, with the ability to extract, manipulate, and interpret large datasets. 
• Minimum of five (5) years of progressive experience in fundraising analytics, prospect research, development operations, or related fields within a nonprofit, healthcare, or higher education environment. 
• Strong experience working with fundraising CRM platforms and data visualization tools. 
• Demonstrated success developing, maintaining, and leveraging a fundraising data warehouse or similar data infrastructure. 

​ COMPETENCIES AND PERSONAL CHARACTERISTICS: 

• Analytical and Statistical Expertise: Strong analytical, critical thinking, and quantitative skills; demonstrated ability to manipulate, analyze, interpret, and present data using statistical models and industry best practices. 
• Strategic Problem Solving: Creative thinker with a demonstrated ability to challenge conventional approaches, develop innovative solutions, and drive continuous improvement. 
• Collaboration and Relationship Building: Proven ability to build consultative, collaborative partnerships across teams, with a strong customer service orientation and the experience to work independently and with senior leaders. 
• Commitment to Data Security & Confidentiality: Understanding of donor and patient privacy policies and data protection best practices. 
• Effective Communication Skills: Excellent written and verbal communication, including the ability to tell the story and communicate effectively with data visualizations. Clearly articulate complex data and insights for a variety of audiences. 
• Project and Time Management: Highly organized with excellent project management skills; able to balance multiple priorities in a deadline-driven environment with attention to detail and a focus on results. 

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Jason Guan