Allocation Reports Run in Web View for 1st time

Kimberly Bilko

The Allocation Module in Financial Edge NXT just moved from database to web view. I just ran my 1st allocation since the move. Everything was fine. My only problem is the report that is produced. The pdf doesn't fit well on the pages and the excel data export truncates grant descriptions and a couple other columns. When run in database view the excel data export kept they entire description, I just had to expand the columns. In web view the description is cut off. Any suggestions on how to correct the report output? Thanks! Kimberly

Crystal Bruce

Hi @Kimberly Bilko I am checking with my team on this!

Crystal Bruce

Hi @Kimberly Bilko - my team recommends opening a support ticket. They've also reached out to the Product Manager to see if this is something that needs to be addressed. Having that support ticket helps the support agent and the Product Manager work through it and determine if it needs addressing. Thanks!

Kimberly Bilko

Thank you so much for the follow-up. I did call the help desk and was assigned this Case Number #020794261 I was told to wait until this happens again. Should I reach out to another department? Thank you, Kimberly