Hi everyone,
We are currently working on integrating a digital membership card solution with Blackbaud Altru to enhance our member experience (e.g., QR-based digital cards, mobile wallet support, etc.).
However, we are facing a few challenges during the integration process:
- Limited clarity around accessing and using Altru APIs (or SKY API compatibility)
- Real-time synchronization of membership status (active, expired, renewed)
- Triggering automated workflows when a new membership is purchased
- Ensuring secure data transfer between systems
- Handling updates like membership renewals or upgrades
Our goal is to automatically generate and update digital membership cards based on data from Altru.
Has anyone here implemented a similar integration or worked with external membership platforms?
Any guidance, documentation references, or best practices would be greatly appreciated.