Paychex Connection to FE NXT?

Carlos Nunez

Any users of Paychex have a way to connect payroll data from Paychex to FE NXT? I download the data from Paychex and upload via the JE plug-in into FE NXT. I'm trying to find a direct connection so I don't have to do a manual entry. Not finding any connection apps in either system. Any help is appreciated.

Lisa Olscamp

Following…we do the same thing.

Kevin Brazell

looking at the marketplace for FENXT, it list Paycor is a parter , using paycor and paychex , I'd start there : https://app.blackbaud.com/marketplace/applications/be4f66ee-4ba8-4562-a9a8-1af313b0ec4d?_gl=11ddiphm_gcl_au*MTk0MjMyODM0NC4xNzc3OTAwMjA4&_ga=2.71319827.1467665967.1783526543-504776959.1762178927&envid=p-E2Um-9rSf0--nlI0XN9_8w&state=eyJmaWx0ZXJzIjpbIkFsbCBzb2x1dGlvbnMiXSwic29sdXRpb25zIjpbIkZpbmFuY2lhbCBFZGdlIE5YVCJdLCJjYXRlZ29yaWVzIjpbXSwidHlwZXMiOltdLCJyZWdpb25zIjpbXX0%3D&appdetails-active-tab=overview

April Conway

Also following

Robert Denard

We use Paycor (rather than Paychex) to process payroll. Paycor creates a journal entry batch (EDI?) and loads it onto FENXT unposted. We then review and post. This process was built in late 2020 or early 2021. (I remember the time frame because I was home in bed with Covid doing phone meetings.)

The process is very sensitive to coding errors on the payroll inputs, and getting good responses from Paycor's customer service is mildly described as difficult. When everything works, it works well; when it doesn't, things are difficult.

We're starting to see hints of Paychex involvement on the customer service side.

April Conway

We are using Paycor as well - and just finished our first payroll where i'd like to integrate. I am hoping I will see the journal entry show up, but I haven't yet.

https://community.blackbaud.com/discussion/comment/315466#Comment_315466

Robert Denard

If there was an error, you won't see the journal batch. Paycor seems not to check the success/failure of the run. Paycor won't notify you of the failed run, and you will enter into a Kafkaesque customer service experience where will realize that the purpose of their customer service people is to insulate their technical people from customers. We've had resolution (usually very simple resolutions) take weeks to occur. The failure of the run is usually some minor issue involving your inputs, but there is always a struggle to get Paycor to rerun the batch after the issue is corrected. You'll get a new CS person each time and start over on explanations.