error changing method of payment of an invoice to credit card when saving record

Question

Change to Credit Card for Method Pymt Error.png

Lisa Harris · Answer

I did create a support case and am waiting to hear back from them today.

Crystal Bruce · Answer

Hi @Lisa Harris thank you for posting and including a screen shot of the error you are seeing. I recommend opening a Blackbaud support case to investigate this error message further. They'll be able to gather the details from you (including this screenshot) and figure out why its happening.