Have tried a few different schools now. All are returning 503. The endpoints tried were roles and users/extended. Is anyone else hitting this?
Edit: Now getting 504 gateway timeouts.
@Todd DeSchuiteneer @Stephen Boyle
@Eric Eskildsen I'm not seeing the same issues over here…Sounds like a ticket is the way to go.
That sounds like a service-side issue rather than a problem with a specific school, especially since both the roles and users/extended endpoints are returning 503s across multiple schools. The change to 504s also points toward the API gateway timing out while waiting for the backend. If the same requests work normally once the errors stop, there is probably nothing to change on your integration side.
I'm starting a ticket in Case Central just in case. I wanted to touch base here to see if this is affecting the wider community or is just some issue on my end.
For anyone else with SKY Developer Cohort Case Central access, the ticket number is:
021074237
Have tried from multiple networks and over a VPN/not over a VPN. Running into the same errors in all places.
Thanks Nick - the API has just started responding again here, so hopefully we (or just me if no one else was hitting this) are out of the woods!
