AI is generating a lot of conversation across the social impact sector, but one question keeps coming up: How do you know an AI agent is actually successful?
If you've been exploring agentic AI, evaluating results, or trying to determine what meaningful success looks like for your organization, join us on August 27 at 11:00 AM ET for a thoughtful discussion that goes beyond product features and demos.
In this session, @Laurene Currie, Senior Principal User Experience Researcher at Blackbaud, will share insights from conversations with organizations using Development Agent and other agentic AI technologies. You'll hear what customers are measuring, what they're learning, and why success can be more nuanced than traditional performance metrics. The discussion focuses on practical outcomes, real experiences, and the questions organizations are actively working through together.
What you'll learn
- Three mental models organizations are using to evaluate whether their AI agent is working
- Which metrics help build confidence and which ones deserve a closer look
- An honest perspective on what measurement can and cannot tell you today
- Questions and ideas to bring back to your own team as you explore AI adoption
This webinar is ideal for fundraising and advancement leaders, technology decision-makers, and anyone interested in understanding how organizations are thoughtfully measuring the impact of AI while keeping people at the center of decision-making.
📅 Date: August 27, 2026
🕚 Time: 11:00 AM ET
👉 Register now
We're looking forward to a candid conversation about what we're learning together as the social impact sector explores agentic AI.
What questions do you have? Share them below!
