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Blackbaud Status page shows all green/operational. But, does anyone have issues with general ledger (import, validing/posting) and accounts payable (create invoices, credit card activity)? Same issues when using Edge and Chrome so it's not the browser. A few noticeable issues: Glitch causes credit card transactions to be…
Account numbers are not displaying in views of journal entry batches but do display in edit mode of the batch. Refreshing the screen does not help. Exiting and re-entering the batch does not help. The accounts might show up eventually in an unpredictable manner. Anyone else having this problem? I suspect an NXT update or…
I am having trouble with AR clients statements and am wondering if there are any changes to help. Firstly, it takes SO LONG to run our statements. We have 150+ clients and it takes about 4+ hours to run these statements. Is there a way to speed this up? I can't tell you how many times I have had to run statements again…
We are testing out the Payment Assist function & have decided to open a separate bank account with our bank to use this function, as a fraud protection. With this process, we have set up a zero-balance transfer to automatically cover all expenses in that ACH account from our general checking account. The account has been…
HELLO, looking to see how I print a report after I have updated my recurring invoices. before I post?
I was talking to someone today who is new to NXT, and we wanted to confirm whether their system was set up as cash basis vs. accrual basis. We couldn't find anywhere in the settings to confirm this. Does anyone here know where to look? The reason I ask is that for them, expenses only show in reports once the payable is…
I'm using the Query API to retrieve information from the Receivables module about Clients Automatic Payment configuration. I would like to use this information to Import changes to the Default Amount field. I've tested the import proceedure and it is working. To accomplish the import I need access to the Import ID of the…
Does anyone know of a way that you can take and add both the expense GL code and address to the pre-payment report that is run in treasury? Currently our process is the run this report and send it to the CFO for approval to cut checks. She would like to see the expense GL account that was used and the address is visible on…
We're looking for a more efficient method of entering Client details in FE NXT. Specifically we'd like to use import files to bring in new EFT Accounts and Automatic Payments: Receivables > Clients > Details > EFT Accounts Receivables > Clients > Details > Automatic Payments But it would also be very helpful to be able to…
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