Anybody having issues entering invoices today? We can get to the Vendor page/enter new invoice, but system stalls out and we get an error message. Nothings improved for last couple hours.
I've noticed for the past 2 days, anytime I try to Validate & Post a deposit, it takes an EXTEMELY loooooooong time. Is anyone else having this issue? I am going to contact support about this.
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I want to create a template that I can use when creating an invoice request or using in credit card transactions that splits an expense across one or more Grants for a single Project/Transaction Code. I also want to be able to adjust as the %-Grant will change every two or four weeks. It looked like Account (Payables)…
I am very new to Blackbaud. I noticed an issue with the coding on a recent accounts payable transaction. The expense was posted to 01-5080-188, but it should be recorded under 01-5080-181. How can I fix this wrong coding? Best regards, Haiwei
Our FY ends on 6/30. The last time a bank rec was completed was December 2025. When I went in to start January's bank rec there were warning messages indicating that there were unposted subledger and journal entries. When I start a bank rec, I want to start clean without any of these types of messages/ There are 4 unposted…
I'm a newbie to BB so I'm probably asking a pretty basic question here. What I'd like to do is to view, on screen (without having to print), the detail transactions for an individual account for a give time period. Our accounts are listed as ##-####-## and I'd like to be able to put wild cards in the first two digits to…
We have been using Expense Management for several months now. Does anyone know if there is a way to enter a Post Date on an invoice request? Is the date on the "Expense Category" line the post date?
I've recently been hired as the Controller for Vermont Academy. I tried using the Chat help feature and was told that I didn't have access to it and to contact the Blackbaud administrator. Upon doing so, she told me that I was listed as an administrator and should have access. Is there another setting that needs to be set…
I am working on cleaning up the books from last year, trying to match last year's YE ending balances to the auditors' ending balances. (I am new to this organization). However, when I pull a report on the individual account, the ending balance does not match the ending balance that I see in the GL. I have looked for, and…
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