Best Of
Early-bird Registration for bbcon 2026 is now OPEN
Early-bird registration for bbcon 2026 in Columbus, OH is open!
Register early to lock in our lowest price and save $779. Plus, early registration gives you access to great hotel rates through our bbcon room blocks. Register now!
What’s in it for you?
- Learn AI skills to expand your impact and elevate your career
- Connect with peers and build your network with like-minded professionals
- Learn about Blackbaud’s newest innovations and upcoming solutions
- Get practical strategies you can put to work right away—from fundraising and finance to marketing, data, and operations
- Add a pre-conference pass, and get access to hands-on skill-building workshops from Blackbaud University instructors and our developer community
- Choose from 100+ sessions with actionable insights, product know-how, and forward-looking ideas to help you plan what’s next
Need a quick preview of experience? Watch this bbcon 2025 highlights video…
Can’t wait to see you in Columbus September 29–October 1!
Re: Importing Participant Options into Events in NXT
If I've needed the participant options saved, then I export direct from the participants on the event and then import into RE7 using our usual processes. (I've also made some strong arguments around 'do we need to retain this information beyond the event, because you can do everything straight from NXT… ?' :D)
What's New In Blackbaud Raiser's Edge NXT® — March 24, 2026
Here are the latest changes in Blackbaud Raiser's Edge NXT for March 24, 2026.
Enhanced portal experience for better engagement
Generally available
To help your organization increase constituent engagement, streamline giving, and save time, portal users can now:
- View memberships and events - Portal users can easily view their memberships and past and future events keeping them informed and engaged.
- Give through an Optimized Donation Form – Admins can select an Optimized Donation Form for portal giving. This provides portal users with a streamlined, user-friendly experience.
- PCI v4-compliant saved payments - Portal users can save their payments with a checkout that is dynamic, secure, and with no scheduled payments downtime.
- Recognize your brand – The portal displays your organization’s name and logo together to reinforce brand identity and create a personalized experience.
- Improved navigation – A redesigned left navigation makes it easier for portal users to find what they need, improving usability and overall satisfaction.
To learn how to set up and configure your organization's portal experience, see Portal.
Improved Gift Aid reporting
UK only
To increase accuracy and prevent discrepancies in Gift Aid claims reporting, a new field, "Tax claim amount (4 decimal places)" was added to Query. This field retains the claim's four digit decimal place instead of rounding it to two.
Prospect Insights Pro scores refresh
US only, for some of you
Prospect Insights Pro's data models and projected giving and wealth information scores now use the latest available data and adaptive modeling. The refresh affects all queues, so make sure to review your best major gift prospects. Because the queues are sorted by priority, you may notice different prospects at the top of a list.
Re: NXT Outage Today?
Whenever you experience an issue, check status.blackbaud.com before anything else. Yes, it sometimes takes a few minutes the issue to be recognized and posted there, but it is the best place to check.
When there is nothing posted and you are having problems, chat support - IF you can access it - is the next step. When customers start flooding support with issues it gets attention and investigation.
Re: NXT Outage Today?
Here's the status page as of 1:52pm on 3/24/26 - so it is definitely widespread. Luckily I'm in the system for at least one of my clients so can continue to get work done!
Re: NXT Outage Today?
I can see multiple products have major outages on the status page, although there is an update saying NXT is now resolved:
Past Incidents
Mar 24, 2026Active Issue Alert – Raiser's Edge NXT - 000665512
Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Mar 24, 08:45 EDT
Update - We have identified an issue impacting a subset of our customers causing their Citrix access page to be blank. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 24, 08:32 EDT
Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Mar 24, 08:20 EDT
However, it still isn't working for me 🤔
Re: Query Access of Past Account Holder in WV Remaining?
You’re correct that the queries, lists, and reports will still remain available. The recommended approach is not to delete a user from Security, but to rename the account by adding an “X” or “Z” to the beginning of their username. This makes it immediately clear which queries, workflows, lists, and other assets were originally created by that person. This allows you to sort your list of users alphabetically so that only active users remain towards the top.
This method also makes future cleanup much easier. For example, you can sort by creator and quickly identify everything associated with ZUser_Name, then decide whether any of those queries or assets should be deleted.
Re: Gift Notification for Gift Officer - How to only show new records added to the list
timezone is the issue.
date_added carries a timezone, which is 3/19/26 9:45PM EDT. In UTC, that's 3/20/26 1:45AM.
Your list gift "date_added" parameter is in UTC, so this gift is meeting your criteria.
Re: Blackbaud Raiser’s Edge NXT® Grid View Batch Town Hall #1: Your Questions, Answered
I am shocked that business rules are not planned. See this idea:
Business Rules apply to NXT activity | Ideas for Raiser's Edge NXT
Blackbaud: Please refer to this idea for use cases.
Users: Please add all of your use cases and vote for this idea to help the developers understand how important business rules are to data integrity, donor relations, and efficiency in our everyday work.
Power Automate User Group – April Session Update
Our April Automations User Group meeting, originally scheduled for April 21, will be cancelled. Our team will be onsite at the Microsoft Toronto office supporting the Power Platform Fundamentals Regional Workshop during that time.
We’ll resume our regular sessions the following month and look forward to reconnecting with everyone.
Thank you for your understanding.
