Best Of
Re: If you could design your prospect pipeline fresh, from the ground up....
Hmm. This is a great question. Commenting so I can think on it and come back later. Very relevant for my org right now.
If you could design your prospect pipeline fresh, from the ground up....
what is the one thing you'd change?
I have the rare opportunity to architect the RENXT workflow/coding for prospect id—>qualification—>portfolio assignment. I definitely have my own plan right now, but I wonder what others in this space wish they had implemented earlier.
Thanks!
Introducing Powerful New Enhancements to the Blackbaud Raiser’s Edge NXT® Donor Portal
We released substantial enhancements to the Raiser’s Edge NXT portal, including some of your most-requested features. Read on to learn about a redesigned homepage, the availability of Optimized Donation Forms in portal, and the ability for donors to view their event and membership history. We designed these features to help you offer the delightful experience your supporters expect—and to make your donor management easier and more efficient, helping you raise more for your mission.
A Fresh Portal Experience
To support more portal options, we moved the navigation from the top to the left to make things more streamlined. The new left navigation makes it easier for donors to see all the ways they can support your organization.
Optimized Donation Forms Now Available
Organizations will now be able to select Optimized Donation Forms for their donors’ use within portal. Previously, the portal supported Standard Donation Forms only. This can mean more online donation revenue for you, as 10% more donors complete their donation on an Optimized Form versus a Standard Form.
Optimized Donation Forms also introduce a more dynamically engaging design, offering interactive elements and a visually appealing layout that draws in users. This enhanced experience helps donors feel more connected and makes the giving process both seamless and enjoyable.
View Event and Membership History
Now your donors can see their event and membership history in portal, giving them a clearer picture of how they’ve engaged with your organization. While these features are read-only at this time, this creates a base for enhancing this area of portal in the future.
Enhancing Donor Engagement with New Portal Features
Whether it’s easier navigation, more donation form options, or richer event and membership insights, these updates are designed to strengthen your relationships and drive support for your mission. We’re committed to helping you engage your donors more fully to grow support for your mission. We look forward to bringing even more innovations to the donor portal in the future To add new or review current ideas, go to the Raiser’s Edge NXT idea bank and filter by “Online Giving \ Portal”.
Join the next Blackbaud CRM User Group on Wednesday, April 29, 2026
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on April 29, 2026 If you have already registered for prior meetings no need to register again, you should already have the invite.
Blackbaud CRM User Group (Registration Form)
April 29, 2026 @ 12:00 - 1:00 PM ET
To suggest a topic, troubleshoot projects live, or share helpful tips and tricks, please reach out to Becky Kimball. Looking forward to connecting with you all!
Re: Importing Participant Options into Events in NXT
the only "bulk" option for Participant Options would be through SKY API
If you never used Power Automate and SKY API before, there's a learning curve, but for what you want to do, it's not too difficult and would open a huge door. If you want to get started, you can check this link out first.
Re: Call for Speakers Now Open for bbcon 2026!
Hi Bill! Yes, I love devdays and hosted a few sessions last year. I'm far along in my automation journey, but was thinking this could be a session for a lot of peers I've spoken to about automation. It seems many feel that it is out of reach and they can't easily see how they could accomplish their own solutions based off of others' examples that are unrelated. I'm thinking that seeing or hearing one of their own problem's solutions could be the a-ha moment that accelerates their journey. By the way, I've attended your sessions in the past and they have been so helpful - thank you!
Re: Batch Happens: High-Speed Gift Entry in Blackbaud Raiser’s Edge NXT®
@Anthony Gallo @Trit Mulligan and team…I processed our online mid-monthly donations in NXT on 3/15/2026 by allowing me to use a template created with the columns configured instead of the usual 2.5 hours it would take to edit the gifts it took about 30 minutes. Thank you so much it is a definite gamechanger for me.
