Best Of
Re: Minimum Amount in Optimized Form
@Samantha McGuin With smaller organizations and nonprofits being preferred methods for criminals and other bad actors to commit credit card fraud, best practices by many organizations is to have a minimum amount for credit card gifts, regardless of giving form type.
Re: Adding Soft Credit Information to my automation
@Kim Russell
i imported your flow and see that you have nothing in the Apply to each 2 action where you are looping the gift list.
Which template did you download to start off your flow?
Gift List is not going to give you direct constituent name info for you to add to your acknowledgement letter. it will only give you an array of soft credits, which you will then have to call the get a constituent action by the id of each soft credits to get the name of the constituent.
Re: Blackbaud Cover for online giving processing, can we adjust the rate?
@Jack Wagner - It's preselected, the donor can only chose not to participate, by unselecting the box. The donor nor the org can change the % listed/amount applied to a donor's intended gift.
Re: Blackbaud Cover for online giving processing, can we adjust the rate?
@Keith Wilson Do you know regarding refunding, org receives the gift amount? Are fees not covered at all if full amount is refunded and org pays/payment reduced or is it partial refund of amount above actual fee? Refund transaction fee covered by BB?
Re: Blackbaud Cover for online giving processing, can we adjust the rate?
@Jack Wagner I will add for “Complete Cover” the tipping % may vary slightly depending on the size of the gift and drops off completely on donations $3000+ (org then pays normal processing fee). Another advantage some folks may not know for credit card gifts, if a donor were to complain about paying the additional tip (they didn't opt-out by unchecking the box) you have the ability to direct Blackbaud to refund the tip amount in BBMS and still retain their gift.
"What's New/Recent" / Release Notes tile on landing page
I love the Updates tile that exists in RENXT and FENXT, and it's been a personal pain to not have this in K-12 - I find it much easier to have something front and center instead of in a small flyout. If you feel the same, please vote on this idea!
"What's New/Recent" / Release Notes tile on landing page
Re: Share your ideas: bbcon 2025 Call for Speakers
@Crystal Bruce I didn't want to create a new post for this question, but do you know when we will be notified if our submission was accepted?
Re: bbcon 2025 - Is the investment worthwhile?
I can't recommend bbcon highly enough! My career would not be where it is today without it. The connections I've made with other users, consultants, vendors, and BB product developers has made such a difference to me. Some of my best friends and colleagues are connections from bbcon. I talk literally every day to at least one of my connections from bbcon. We talk about everything: product questions and functionality, navigating our careers, troubleshooting data issues, work/life balance, professional and personal accomplishments. I couldn't do my job without having access to their support!
If you are looking to learn tangible skills within specific products like RE-NXT, the university day is totally worth it!
Blackbaud has ribbons/flags to attach to one's badges. They should have one that indicates one is looking to have someone else initiate the conversation!
Re: Minimum Amount in Optimized Form
@Samantha McGuin
From an applications perspective, I am aiming to align our systems with those commonly used by other non-profit organizations across Canada. In reviewing standard practices, I’ve observed that many peer organizations have optimized their giving forms to include key features that are currently missing in Blackbaud RENXT (optimized forms). These include:
- The ability to set a bare minimum donation amount
- An option to donate on behalf of an organization – very important to have this feature!
- An option to donate anonymously
These features are typically available in standard giving forms and, ideally, should also be accessible within optimized forms. This would allow internal users to enable them as needed in accordance with our organizational policies.
Embedding an Admissions Event form directly
I am embedding an admissions event form, but I'd really like to be able to skip the page where it has the button as that's just another step a person has to take to get to the form. Is there a way to edit the embed code so the start of the form shows right away?
