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Coordinator, Donor Services

New York

About AJC

American Jewish Committee (AJC) is the global advocacy organization for the Jewish people. From world capitals to college campuses, AJC works with leaders across society to stand up for Israel; confront antisemitism, no matter the source; and uphold the democratic values that unite us. In the wake of Hamas’ October 7 attack—the worst massacre of Jews since the Holocaust—AJC has mobilized its global network to tackle the unprecedented threats facing world Jewry. Join us. Together, we can shape a new future for Israel and the Jewish people.

Your Impact

This position makes an impact at AJC by providing effective execution of tasks and providing essential support to the success of the team/department; may lead small projects. Works with regular oversight to solve routine problems and make routine decisions.

The incumbent processes pledges, checks, and donations, and maintains donor records with accuracy and efficiency; is responsible for entering donations into the accounting system, reconciling daily reports, and providing excellent customer service to donors.

Your Role

• Enter donations into Raiser’s Edge: Process pledges, checks, wires, and donations submitted via credit card and WEB
• Maintain donor records in Raiser’s Edge by creating new accounts and updating existing ones.
• Prepare and reconcile daily reports on recurring gifts and online donations.
• Work with the Communications Department to determine proper allocation of web-based and mail gifts.
• Work with the Payroll Administrator in processing employee donations to be deducted through payroll.
• Contact National Development or the Regional Offices if additional information is needed to process donations.
• Adjust gifts in Raiser’s Edge as needed and provide back-up documents to Finance Department for proper adjustments in NetSuite.
• Assist Senior Coordinator, Donor Services in collecting outstanding pledges by contacting the Regional Offices and National Development staff.
• Provide back-up documentation of endowment and restricted funds gifts to Controller.
• Work with Development staff in communicating with donors through the Contribute.org (online customer service) by answering questions about tax receipt records and specific donor records.

Supervisory Role

• Individual contributor

Education, Training, and Experience

• Bachelor's degree
• Minimum of 1 year of related work experience
• Intermediate job skills and knowledge

Knowledge, Skills, and Abilities

• Gift processing experience
• Passion for the mission, goals, and objectives of AJC
• Commitment to AJC’s core values: respect, teamwork, integrity, excellence, and accountability
• Demonstrates professionalism and high standards of conduct
• Ability to work collaboratively with individuals from diverse backgrounds
• Excellent communication skills (written, verbal, and listening)
• Strong organization and project management skills, including the ability to set priorities and meet deadlines
• Excellent attention to detail and follow-through
• Capacity to multitask and work in a fast-paced and changing environment
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, and Outlook), Google Suite applications, and Zoom
• Proficient in donor database systems, with a strong preference in Raiser's Edge
• Ability to work in a hybrid environment with 2-3 days in the office.

Physical Demands

Office employees:

• Remaining in a stationary position, often sitting or standing for prolonged periods
• Repeating motions that may include the wrists, hands, and/or fingers
• Communicating with others to exchange information
• Moving about to accomplish tasks or moving from one worksite to another

Disclaimers

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute a contract between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.

Compensation

The salary for this position is $60,000 - $70,000 depending on relevant experience and location.

Benefits

Regular Full-time employee benefits:

• Medical, vision, and dental plans
• Flexible Spending Account options
• Generous Paid Time Off (PTO) - 10 vacation days per year, that increases with continued employment
• Paid Holidays (many Federal and major Jewish Holidays)
• Hybrid work schedule
• 403(b) participation, after one year of employment
• Transit plan
• Competitive Paid Parental Leave

*After applicable waiting or probationary periods have been met

Ready to apply?

Please submit your application to: https://ajchr.wufoo.com/forms/pv7vs400jxh7dw/

AJC is an equal opportunity employer.