Best Of

Re: Creating Admin User for a Vendor?

Thanks Austen, that sounds like a good way to address it. We did just hear from someone on the APRA forums who says the integration doesn't work all that well so if that's the case I'm not going to bother with it.

Tioga Anderson

2

Accounts Payable - Check Printer

We’re looking to replace our current printer (HP 2035 Laser) as it’s nearing the end of its life. What printers are you using for Accounts Payable check printing, and how have they worked out for you? I realize there are issues with Web View vs. Database View printing, so I am hoping to find recommendations from others who have a setup that has worked without frequent alignment or formatting problems.

Thanks!

Tie Smith

1

Thank yous, receipts, and acknowledgements

Hello! I am new here and would like to know how experienced pros deliver the chain of thank you email > receipt > acknowledgement.

From what I can tell, the thank you email goes first and is an auto response to a gift. Then once I've batched the gifts, I can send a receipt and an acknowledgement.

What is the best practice for making all these emails effective (do you even use them all)?

I think I would like to use them, partly just because I hate seeing things left sitting in the unacknowledged list and it seems like a good opportunity to check back in with a donor, but it clearly does not need to be the same message going out several times.

Would anyone be willing to share an example of how you use each of these, what content you include, and what your timing looks like in sending them out?

Amanda Polson

1

Constituent Code End Dates in Constituent Lists - Do They Work?

I thought this was going to be easy. We have 10 people coded with a "Board Member" constituency code. I recently change to the "To Date" to one of them to 6/30/25. Today is 9/19/25.

I then created a Constituent List that looks for everyone with a Constituency Code of "Board Member" and the "As Of" date of Today (9/19/25)… And the expired/ended member still appears in the constituent list.

Is there a delay? Is there some other simple way around this? Do Constituent Codes just not work? I feel like I'm missing something super simple.

Tom Klimchak

2

Re: Let’s talk goals: What are you focusing on at bbcon 2025?

I'm looking forward to seeing my "people", attending great sessions, and leading the Ask the Super Users: Blackbaud Raiser’s Edge NXT User Panel 4.0.

I'll be prioritizing my time in the vendor hall catching up with Blackbaud product developers and exploring various new solutions in the marketplace.

Carlene Johnson

5

Re: Why is Query's "One of" operator inconsistent?

It's not actually inconsistent. Query won't let you paste in a set of values if the field you want to paste in is a table field. So, Fund IDs and Appeal IDs are a table field and you have to select them from a list. Constituent IDs are a fill-in field so you can paste in those values. For me, the real issue is that the UX in webview for choosing your one-of fields is so laborious (if you have 400+ Fund IDs like us, you end up having to click "load more" more than 30 times to get to all your values) that it makes it very difficult to do what was a fairly simple task in database view.

I created an Idea in the Idea Bank to adjust the UX to make this type of process more functional. Please consider voting for it!

https://renxt.ideas.aha.io/ideas/RENXT-I-7542

Maya Rosman

1

Re: bbcon in Philadelphia is happening in two weeks! Will you be there?

@Amy Dana I have a Haunted House purse this year! I'll keep it tucked away. :-)

Crystal Bruce

1

bbcon in Philadelphia is happening in two weeks! Will you be there?

We can hardly wait to kickoff bbcon in Philadelphia with you in just two weeks! We’ve got an exciting mainstage lineup including a talk from Blackbaud CEO Mike Gianoni who will share his vision for how technology will deliver more power and possibility to the social impact community. And don’t forget, #1 New York Times best-selling author and organizational psychologist, Adam Grant will deliver the keynote, challenging you to aim higher, think bigger, and lead smarter. Lock in your spot now!

Your peers prioritize coming to bbcon. Find out why…

"Each time I attend bbcon I come back with at least one tip/trick that massively improves how I do my work!!! I love that. This past year I got many things solved at the genius bar as well. I have gotten to visit many new locations because of bbcon and THIS year it's in my home city." — Lisa Peyton McNeill, Wilmington Friends School

“One of the great things about bbcon is that we’re all here to do good. Blackbaud brings us together, providing not just technology but education and support to help us better support our missions.” —Bruce Baughman, Susan G. Komen

Haven’t purchased your ticket yet but you know you’re going to be in the area? No worries—you can purchase a conference pass onsite. Or join us virtually! If you can’t attend bbcon in Philadelphia, register for a free virtual pass to access select bbcon sessions beginning October 14.

No matter how you plan to tune into bbcon this year, we want you to have a top-tier experience. Don’t miss out. Register now!