Best Of
Re: Selling Merchandise through RE NXT
Event forms is the way to go with this. There are few caveats to be aware of -
- The interface for front-end users can sometimes be confusing. Do your best to rename headers/fields in a way that makes the most sense to this process. If an alumni is choosing multiple frame options specifically, this will be confusing. If you can infer where to send the frames based on the person whose paying's address - do that. The more participant option questions you put in the longer the form gets.
- You cannot rename everything - for instances the transaction details included in the eConfirmation will read like they've registered for an event… can't do anything about that.
- How the data comes into the system will create more work for you DBA/data team. The data does NOT currently run through the Online Data Review tool, meaning duplicates will be created within your system. You will need to review incoming 'registrations' on a daily/weekly basis.
- If an alumni processes more than one transaction through the form, that can be tricky to resolve on the back end and may require manual entry on the part of your data team to 'move'/'combine' event participant records prior to a constituent merge.
It's possible, but clearly behaves like a band-aid. Good luck!
What's New In Blackbaud Raiser's Edge NXT® — August 19, 2025
Here is the latest change in Blackbaud Raiser's Edge NXT for August 19, 2025.
- Simplify gift posting and exporting to external platforms (for some of you)
Simplify gift posting and exporting to external platforms
To track accountability of gifts, now you can mark gifts as posted and export an Excel/CSV file of gift batches to submit to your financial ledger. For more information, see Gift Posting.
Want to streamline your workflow? With Financial Edge NXT, you can directly post gift batches instead of exporting.
Re: BlackbaudU - Recommend a replacement learning path for Basics of RE?
I'm not familiar with a Basics class. I've always directed people to the Fundamentals courses. I think they are the best, and lead directly into the certifications.
Re: Community no longer works with Firefox
We are aware of the Firefox issue and are working to update some code to get it to work consistently!
Re: Events
It depends on the report, but I think that only the Event Summary Report will include both the income and expenses. I've never used it myself, but took a quick peek at the event reports - which are still in database view - and the brief summary of the report indicates that it will show both.
Re: Merchant Services, Suspect Transactions
@Lyngblomsten Foundation discussion moved to the Online Express forums. I'm also in the process of looking for an answer for you with my team. Thanks!
Re: Merchant Services, Suspect Transactions
@Kathleen Mone - Here's a help doc that explains what a Suspect Transaction is and how you can approve/deny a suspect transaction. If you suspect a transaction is fraudulent, I recommend rejecting it.
Re: Possible to void a previously cleared check?
As long as that check has not been reconciled, you can change the status to outstanding and then void the check. If the check has been reconciled in FE, I don't believe you can void it.
Re: What is your favorite part of your job?
My favourite thing is the grateful face I get when I help someone with a list or a task they were struggling with, and I can offer a solution. Makes all the challenging days worth it!
Re: BBCON Value for Altru Users
I attended bbcon in 2019 and there were some altru specific sessions, arts & culture specific sessions plus meet-ups. The most useful part was the Blackbaud University Day, which was the day before the conference. There were actual classes that taught a lot of Altru how-tos. I'm not sure if they are having that again, but I would recommend it if they do.
- Tamara
