I'm set up to receive alerts when we sell a membership online. Is there a way to set up alerts for when a membership is sold online? I send out personalized welcome emails and would love to get an alert each time one is sold in daily sales instead of having to filter through reports.
Hello all - Hoping someone can help. We just had an event for our school, and we used an inquiry form as registration. Now, I would like to get a simple report of all the data on that inquiry form. I have tried the canned Inquiry report and the inquiry detail report, but those do not export into a useable format in excel.…
I have an unresolved order that the customer did online. It states that “- An error occurred while building an item in the cart. To complete the order, edit the item and enter any missing information. If you are unable to edit the item, remove it from the cart and re-create it.” the person filled it out online and the…
Can you add tickets back into inventory after you have refunded the sale and chose No?
Hi Everyone, I don't see much chatter here about Online Giving forms. We finally figured it out yesterday. When I was setting it up, I could map Venmo and Paypal payments but they are not showing up as check-out options. Does anyone know if they work with Altru Online Giving and if it is worth the time to research how to…
Hi all! While I am able to create KPIs, and customize my KPI dashboard, no dashboard shows up for me. I've had my administrator look into the permissions, and she said she has granted me permissions for all the KPIs I'm looking at, and still nothing shows up. Hoping someone can help!
Hi there! Is there any chance a ninja out there could tell me where the NXT Opportunity/Proposal likelihood is displayed in RE and where the RE Proposal/Opportunity reason appears in NXT? I hope they align. Any thoughts? Thanks so much, Missy Lide The College of New Jersey
We are wanting to do a Cyber Monday Deal that gives all membership purchases an Unnamed Adult Membership add-on. How can we restrict the code for online only and can only be applied if they add the Unnamed Adult option. Currently using a code would apply the discount amount to any membership they purchase, reducing the…
Get excited...the Blackbaud Product Update Briefings are happening November 12-15th! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d…
I would like to create a query to ensure the correct constituent is designated as the head of household. How can I go about setting this up?
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