Hello! We are a new museum (being literally built from the ground up) that will be using Altru as its POS system for ticketing and in the museum store etc. I noticed that the printer that BB recommends is currently discontinued--and wondered what other large museum are using for printing tickets with a bar code? There are…
I'm getting this error message when I try to merge this specific duplicate constituent pair. I've been able to merge every other duplicate constituent pair without any issue, either through the auto merge or the manual, and this one won't work either way. Anyone know what the problem might be? Or what the “check…
Is anyone willing to share the queries they use to create reports in Power BI? I'm specifically looking for membership queries but would also appreciate any that you're willing to share. Screenshots of your queries would be fantastic! Also, is there a way to build a query that replicates the exact information returned in…
Hi! I'm trying to build a query that will return this year's net amounts for all memberships purchased. So far, I've only been able to get the net amount for a specific item through a sales order and not through revenue payment. This means that I can't return an accurate amount for all of our membership transactions input…
Hello friends! We are in the process of updating our Daily Sales to more accurately align with reporting. Right now, we have buttons for Members, Adults, Military, Teen, First Responders etc. Then if the visitor decides they want to see our Special Exhibition we have another button that charges them the upgrade fee. The…
Hello! I cannot figure out where the customization for the Online Sales donation ask is. I've attached a screenshot of the checkout page. I need to edit where it says “Support the Zilker Botanical Garden Conservancy”. Help?
Hello, Has anyone created a workaround for monthly membership payments? For our upper level memberships, I just create a pledge with automatic payments, however, I don't want to do that for memberships under $200 per year. I see there is an option for a recurring membership, but was wondering if there is another way I am…
It’s conference season! Next week is a big one, and we hope to see many of you in person! We will be present at the following events, so stop by and visit our booth! We relish every opportunity to engage with Altru users and the arts and cultural community, so we hope to see you there! * InterActivity 2024* Hosted by…
We have a large amount of volunteer data in CSV format that we would like to bring into Altru. The SKY API is not an option at the moment and we do not want to set up the SOAP API for this purpose alone. We plan to batch import constituent and timesheet data but it appears there is no way to import any of the…
Hello friends, with all that BB has to offer, has anyone attended BBCON and felt that there was enough Altru-specific sessions to make it a good investment? Any input including typical session topics would be helpful as we consider sending someone. Thanks in advance!!
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