Has anyone noticed that Web Forms accepts non-Roman characters for data entry online? If so, have you found a way to have it only accept Roman characters?
Can anyone share best practices for entering transactions from our Data Entry Overlap period (transactions in the time period after we submitted our data for conversion and before Go Live)? Should we be using Daily Sales or Advanced Sales to record the transactions? Or is there another way to enter the large number of…
Good morning! Our User Experience Research Intern is running a research project this summer to understand how fundraising programs operate at diverse types of nonprofit organizations. She will have sessions open for the next several weeks (end of June through mid-July or so). If you're interested in participating, please…
My organization has a ticketed event where there are general admission tickets and VIP tickets. The event planners are inquiring about the database' s ability to ‘upgrade’ a ticket from GA to VIP at the door. I know there is no direct way to do an upgrade like this, but I'm wondering if any users have found a work around…
Hi, I'm wondering if others have found a good way to import clean logistical data back into Altru. For example, I am looking to batch clean duplicate location names with slight variations (from too many cooks in the kitchen) that are linked to events, etc. I can do this in Python but there doesn't seem to be a very easy…
Hi there, How is everyone dealing with free guest tickets for members? We have different membership levels that allow a variable number of guests to come in with members for free. Right now in Daily Sales, if a member is scanned in, there is no limit to the amount of free guests they can bring in. The entire order is…
Does anyone know of a way that an auto message can be sent to the gift recipient? We have auto acknowledgments set up in altru for purchasers but trying to figure out a way that the recipients can get notified without having such a manual process. Something that's evergreen that can be set up.
Hello, My organization is having an event next week that we want people to buy tickets in advance to but then will be selling tickets at the door for the same event at a higher price the day of. How do I move the process fast at the door to where I can avoid having to collect information to make it fast and seamless. For…
Hey y'all. I am a person helping a non profit organization. I do have access to get inside their account but I have no clue what to do. Thanks. here is the title of the email Subject: Take action: Your organization appears to not be in "good standing" in California and here is the email Your organization appears to not be…
How are orgs handling bulk digital tickets for partners/corporate events? For example, SponsorCorp gets 100 tickets for a program with multiple time-slot events and wants to give those out to employees, who can arrive during any time-slot. A few thoughts are below. I suspect if the org creates the order, the ticket would…
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