Is there a way to scan group sales tickets so that they show up in the scan column in the event attendance report? This is the report we use most often for attendance reporting and it would be great to have a more accurate view of the attendance number. Thanks!
Hello, we don't typically receive gifts from Revocable Living Trusts, so I'm not sure what the best practice is when issuing acknowledgment/Receipts. Should I hard credit the Trust and soft credit the named donors? Would I issue a thank you letter (no tax statement) to the Trust and then an acknowledgement with tax…
We would like to use something like a tablet with a barcode scanner at our front desk in order to scan admissions in instead of making them wait in line if they already have a ticket. Has anyone been doing this? Do you also use it for members? What hardware are you using (tablet and scanner)? Thanks Shane
Hello all, we have been on about a year now and we seem to have an intermittent issue with members being able to sign in when registering for programs and event tickets. The email is initiated but the designated window to put the MFA code in just freezes and we have to close the entire window/cart. We have tried multiple…
Hi, All! If there are already threads about this, I'd appreciate being directed to those! Otherwise, I need to send Annual Statement letters to certain donors, with their Total Giving, and the (receipt) amount of tax-deductible giving. I've followed a couple of KB articles, but the output shows more than just last calendar…
It would be really nice if there was a sound alert each time chat support sends a message thru chat. I cannot tell you how many times I have been waiting for support to join the chat and I go on working and inevitably the chat window gets pushed to the back of my work and I forget I am waiting on them and then I missed…
Has anyone been able to link their online retail store sales to their Altru system? Currently we use Shopify for our online store and then we manually have to record all sales into Altru. If anyone else has a better way to do this, or use a platform to merge the sales, please let me know. Thank you.
Hi everyone! I'm not sure if someone has had a similar issue, but would appreciate any help! To handle our online admissions, I created a scheduled program (registration not required). Since our admission is a day pass, each event runs from 10am to 5pm with an online sales on-sale period that ends 420min after start so…
This month, we want to hear from you about your favorite product tip/trick that you use to make your work life easier and more productive. Maybe you have a shortcut that saves you time, a feature that enhances your workflow, or a creative way to use our products that others might not know about. Whatever it is, we would…
I was wondering if Appeals and Efforts can be imported into Altru?
It looks like you're new here. Sign in or register to get started.