Are there any developers in the community interested in providing development and/or advisory services related to the API integration? Specifically, we want to do the following: 1. Offer group tour registrations on web site 2. Likely use a WordPress plugin to manage things like the booking calendar 3. Have $20 paid group…
Are any of you using Cuseum and if so, was it a smooth transition? If you are using Cuseum, did you make digital cards mandatory (unless the member doesn't have an email address), or do you use the Membership Type to distinguish between Digital and Printed? Are you also using the member portal? Has that helped members to…
Hello, everyone! We are having trouble setting up an event that has two ticket prices that should be able to be ordered together on one order. One of the tickets has a limited number of tickets available. Specifically, our semi-annual Blackbird Affair event has two ticket tiers available: $250 ticket (50 person limit) $100…
Do you use wealth screening tools like Donorscape or IWave? If so, how useful have they been, and any pros or cons you can give for using?
Hi all, I am trying to create a season pass for guests. My options are to create the pass as a membership level or treat it as a general admission. I am having trouble figuring out how I would add a new ticket type that allows multiple entries for a fixed month.
I've found a couple other threads about issues with Safari and so far the solutions in those haven't worked, or they seem to be issues related to a BB product other than Altru. I am using an iPhone 11 running iOS 17.3, and I use Safari. When I go to app.blackbaud.com, I can log into Blackbaud itself without an issue, but…
Hi all, does anyone have guidance on how to get a report on attendance from all Saturdays from last year?
Wondering if there's a way to set up a ticket for a event/program with multiple days that give the patron the option to come on any day of the event? We want to set up a price type that gives the flexiblilty to come to any day of an event without having to worry about rescheduling their tickets if they can't attend on…
Is there a way to scan group sales tickets so that they show up in the scan column in the event attendance report? This is the report we use most often for attendance reporting and it would be great to have a more accurate view of the attendance number. Thanks!
Hello, we don't typically receive gifts from Revocable Living Trusts, so I'm not sure what the best practice is when issuing acknowledgment/Receipts. Should I hard credit the Trust and soft credit the named donors? Would I issue a thank you letter (no tax statement) to the Trust and then an acknowledgement with tax…
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