Since the URL update we have been experiencing some major issues and Altru support is telling us we are the only org having the issue. For one our reports did not work at all 11/9 - 11/12. Now our issues are: * Entry of data into the system cannot be seen by all employees that should be able to see the data including the…
We're thinking of managing our volunteer services using Altru. Is anyone out there doing this and willing to chat about their experience?
Hi all, Is anyone else having issues taking chase cards through the WisePOS readers today? We've tried restarting everything, and the chase credit cards (not debit) keep declining. Thanks in advance!
Hi everybody, Any advise on how to update the look of membership cards on paper? I am working on updating the look of our membership cards we print on paper stock. I am curious about what other museum's membership cards look like when they are printed on paper. Thanks for any help you can give
Hi all, Sometimes when registering for an event twice (same name or same account) they see an error that we can not seem to correct. Any work arounds? Is there an allow repeat feature or something that we're missing? The odd thing is that it happens for certain people or perhaps certain programs, but we don't have enough…
Just a friendly reminder that the deadline to nominate yourself or a fellow community member to the 2024 Community All-Star cohort is this Friday (November 17th). All-Stars are the community's most engaged and helpful members who are passionate about their Blackbaud product(s) and freely share their knowledge and answer…
Get excited...the Blackbaud Product Update Briefings are happening this week! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d love…
I am having a difficult time with my barcode not printing out correctly on my membership cards. On the screen it looks fine, but when I print it out the bars are not clear. I'm using the correct Font (3 of 9) and I believe the size is 24. I'm new and this is my first time to print the cards. I had a chat earlier this week…
Hi all, I'm having a hard time figuring out how to set this up. We would like to create an online donation page where folks can receive a poster with a $45 or more donation. The roadblock I'm finding is that we only have 125 posters to offer, and If I make a donation request page to a specific hierarchy, I can set a…
What is the difference between a scheduled program and a program in Altru?
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