We're in the process of changing banks, what is the process to do this in Altru?
There appears to be a bug in Altru where if someone signs up for a multi-day Pre-registered Program Event Package (almost all of our classes) using Online Sales, the sales order ends up in Unresolved Sales Orders, and if there are any fees attached the sales order (we use fees for class Materials Fees), the fees are…
I'd like to connect with others using the membership module - preferably zoos or those with a high volume of membership sales and using an import tool. THANKS!! Cheri
Is there a way to soft credit someone for event registration? For example if John is coming to the event, but his employer, Google, is paying for his ticket, is there any way to see on John's record that Google paid for his ticket on the Revenue History tab?
Hi, I'm thinking of using a promotion giving extra membership months. I'm wondering how many months extra you have given and have you tested the success of offers for say one extra month versus two or three? How long was the offer in effect? This could be a flash sale for say a week or it could be available for a longer…
Are there any membership managers attending the AZA Conference in Columbus in September? I'd love to meet up and chat.
We're using Epson TM-T88V printers, which are are listed among the recommended models compatible with Altru. Despite this, all itemizes sales/refund receipts are currently taking upwards of a minute to print. The same printers were used successfully for almost a decade with our previous ticketing system, printing instantly…
I wonder what others do. We are looking into setting up a ‘welcome to our charity’ automated email to go out to anyone who has a first time donation added to their record. HOWEVER, some of the team have concerns about event attendees - so when they pay for their ticket, it automatically makes them a donor but we would…
I am looking for a better way to track what constituents have been members of different committees (gala, board, etc.) by year involved. Previously each was listed as a constituency but we run into not being able to track various years, especially when they are continual years. How do you handle this and does anyone have a…
I need to pull a list of lapse donors that will also contain their emails and phone numbers so the list can be split among my team. What's the best way to set that up?
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