Hi brilliant RE and FE users - and I know there are many of you out there, We have switched from RE/FE to RE/FE NXT and in doing so we are reviewing all our processes. Does anyone have a defined process for adjusting deferred gifts between RE and FE? Our process as it stands always causes issues or concerns with reporting…
We have 3 buildings on our campus that have ticketed experiences guest can get into. One ticket can get them into all 3 buildings. Does anyone else have a similar system at their museum? If so, how do you track attendance? Do you track attendance at all locations? We would like to be able to scan a barcode at each location…
How does your organization record and track different revenue types coming from foundations, corporations, governments, and individuals? Do you use Revenue Categories, Constituency, Constituent Attributes, Constituent Smart Field, OR something else?
Is there a way to turn on a display of tickets remaining, especially if a program is close to selling out? If there is a way to do this, is it possible to be selective about which programs have this display? I ask as I would like to make it easier for parents registering for summer camps to coordinate which camps have…
After loads of problems with the older P400 terminals, they were eventually replaced with BBPOS WISEPOS e payment terminals. These have been OK in general, but frequently Altru will not connect to one or the other terminal, or to both, without the terminal being rebooted, sometimes two or three times. Needless to say this…
Would like to hear what events management programs Raiser's Edge NXT users are recommending? What programs integrate seamlessly with NXT?
I have recently been dealing with quite a bit of donations from random websites or evites that have fees pulled out before we get it. What are your recommendations for that? I was told to enter it into the system as the full amount they wanted to donate but our accounting department wants the net amount. I saw an RE…
I came into this job with a report already running to pull projections and now suddenly it is not pulling in 20 foundations, 30 corporations, and over 100 individuals. Does anyone have any experience with this or ideas? I may just have to create a new report.
Does anyone know of a way to configure group sales so that when making a group booking with an existing patron, the patron's attributes are displayed on the booking page? For example, If a school is Title 1.
We have a food vendor that over paid and we gave them a partial refund on that order for the difference. The vendor had an emergency and it was decided to refund the remaining balance on the order. Altru will not let me refund the rest of the balance. There doesn't seem to be a refund option?
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