Is there a way to setup a query to return results that would only show on a constituent record's history report? Specifically, I'm looking to see if any record had a specific email that may have been overridden.
I would like to start a petition for the Altru programmers to install a Previous Search button/option in the Constituent Search window, similar to what RE7 had in its search window. Yes, recent searches are available, but I want the most recent search. and have it available in the search window specifically. How many times…
I'm wondering if anyone has experience with both tools, if any institutions have switched from one to the other, and maybe why you went with ReNXT or Altru?
Hi, Is there any way to write off a balance due in an Altru group sale? I thought of adding a resource with a negative value, but values under zero are not allowed.
Hi everyone! We are in the process of reworking our ticketing system. Some information needed: We give all membership levels free tickets for weekdays. On weekends all but one of our membership levels receive free tickets. The other level receives 50% off tickets on weekends. I created 2 discounts with the availability for…
What would be the best process to enter soft credit to individuals donors? We have one check from a community foundation give day and need to soft credit donors. I would like to NOT have to enter each individual gift if possible. Kim Ward
Is there a way to change the default method from check in back office. When entering a membership payment it defaults to check and if you accidentally hit enter at anytime prior to changing the payment method it will go through as a check. Hoping to default to credit card so that at least it will error if there is no card…
Hello! Is anyone aware of any benchmarks around conversion of one off givers to regular givers? e.g. X% of one off givers convert to RG over an X month period. Any advice or points would be really appreciated. Thank you :)
Last month, Blackbaud hosted our Product Update Briefings that showcased recent innovations and previewed future plans, including many features and functionality sourced from community member ideas. We’d love to hear about what you learned, what you are most excited about, or any other feedback you have below! ? Bonus – by…
We have a number of programs that run weekly or monthly that are included with general admission. There is no sign up or additional fee required for the program. I would love to find a way to track attendance numbers for these programs in Altru. Most of the time, the person running the program would have to estimate ….…
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