Donations that have fees pulled out

Sierra Good
Sierra Good New Member
Second Anniversary
in Blackbaud Altru® General Discussions

I have recently been dealing with quite a bit of donations from random websites or evites that have fees pulled out before we get it. What are your recommendations for that? I was told to enter it into the system as the full amount they wanted to donate but our accounting department wants the net amount. I saw an RE article that recommends doing the full gift amount under receipt amount and the net amount under gift amount. When I pull a query will it still pull the full amount that they gave, not the net amount? Any ideas? :)

Comments

  • Gail Vincent
    Gail Vincent New Member
    Fifth Anniversary Kudos 1 Name Dropper Participant

    @Sierra Good I agree that the donor should get “credit” and be acknowledged for the full amount that they donated. I'm also pretty sure that the Receipt Amount field is intended for the tax-deductible amount of the donation, which should also be the full amount as far as the donor is concerned.

    My organization's accounting office has a simple form that we use when the amount shown in our Altru entry doesn't match the amount that we actually received in our bank account. We fill out the gross amount and add a line subtracting the fees. Accounting can then “charge” those fees to the appropriate account in their accounting system, as expenses to us (which is what they actually are). I hope this helps!

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