Get excited...the Blackbaud Product Update Briefings are happening May 6-9th! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d love…
Hi everyone - my org is new to eTap and I am trying to establish our new workflows relating to gift acknowledgment and tax receipts. Would anyone be willing to share how your org handles these processes for online (BBMS) and offline gifts? I'm seeking to understand what functionality can be automated, what needs to be…
Hi All, I’ve connected Power BI to Blackbaud NXT (Custom connector), but I’m facing an issue with data integration. When I try to pull data into Power BI, not all of the available fields are listed as in the data base RE. However, I think that if I create a custom query using the Blackbaud NXT web service, it seems like…
I sent the following message to Geoff back when we received the email regarding the update to donor cover. I've not yet heard back from him, I know he's in high demand. I was wondering if anyone else has asked the following questions and gotten answers? We have a large fundraiser starting tomorrow which runs for 2 weeks,…
I'm hoping someone can help me with developing an eTapestry DIY form that includes both a membership fee (tax receiptable) plus a tax receiptable donation option. I can't seem to figure out how to add an additional donation option block on the membership registration and fee form. Is this even possible? Any help/advice is…
What are best practices for recording DAF funds and how do you distinguish donors for reporting/tax acknowledgements/receipts? Do you code the hard credit under the Entity and soft credit donors? Is there a unique identifier for DAFs? How are donors extracted from the system for reporting and acknowledgements, so they…
Hey! We have several donors in eTapestry with multiple personas. I recently downloaded all constituent information, standardised phone numbers, and sorted them into the correct fields (home, mobile, business). When I attempt to import the data, using separate lines for each persona, only the primary persona is updated.…
What is going on with support today? I am currently experiencing a problem that's stopping work (we are unable to send mass emails - getting a system error message stating “An exception Error has occurred for the process you are running”). I have tried to chat with support and been hung up on twice by the chatbot after 20…
For eTapestry users - We have donors who make pledges but at times pay the installments through their company or donor advised fund. The receipt must go to the entity who issued the payment, but we don't want to lose track of the pledge and balance for future payments (sometimes the donations are securities so it's rarely…
Is there any way I can export all donors?
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